Returns

Duo Digital Prints makes fully customized uniforms, apparel, and products.

Returns are only valid due to manufacturer’s defect.

Return requests are due within 10 business days of receipt of item via email to info@duodigitalprints.com need to arrive back to the factory within 30 days of the return authorization approval to qualify for return.

Duo Digital Prints reserves the right to either issue a refund via Credit or exchange the item with a replacement to correct the manufacturer’s defect.

All items are to arrive in the original condition, not worn, not washed, and not changed in any way. A used garment is not eligible for a return regardless of the reason. The management at Duo Digital Prints reserves the right to reject any damaged or used items based on our discretion.

Postage is the responsibility of the buyer and is not refundable.