Customer Assistance

This page contains links to the policies and procedures for submitting artwork and color matching as related to Duo Digital Prints Inc. This documentation/information is tuned to work for our systems and will not work elsewhere. Within each document are detailed step by step instructions for you to follow. Just click on the document you wish to download.

Here are color charts for you to view : Color Charts

The following are links to swatch files that you can load into AI and use. Please make sure you are in CMYK mode when you bring them into AI : DDP Standard Swatch File & DDP Extended Swatch File

Please review our color matching policy : Color Matching Policy

Please review the print ready file policy to to ensure you are submitting print ready files : Print Ready File Policy

For assistance with decorating the DDP AI Pattern files, please reference the following document : DDP Standard AI Pattern Guide

We will print on Nylon for you, but please review our Nylon Disclaimer : Nylon Disclaimer

As always, we are here to work with you and assist you as needed. Please reach out with any questions : Contact Us